技术传播一周动态:Clippy先生的复仇!

Google AlphaGo和李世石的人机围棋大战正激战正酣,而技术传播圈这周又发生了些什么呢?

1
Google Docs开始支持.epub格式导出
 
Google AlphaGo是本周的主角,但是Google Docs也没闲着,它开始支持.epub格式导出了。

随着智能手机,平板电脑和Kindle等设备的普及,.epub已经成为目前电子书领域最受欢迎的格式之一。相比较PDF或者其他文档格式来说,.epub格式能够针对不同屏幕尺寸迅速和自动的调整文本显示方式,能够让用户自行更换字体和字体尺寸,并能够接受GIF、JPEG、PNG和SVG格式的图片。

因此,支持.epub格式导出,对于使用Google Docs的作者来说确实是一个很实用的功能。这也顺应了文档向移动化发展的趋势要求。

2
Conversational UIs - Clippy先生的复仇!
 
好吧,这周TC沪联一周动态是要将人工智能相关的主题进行到底了。

大家还记得下图中微软的Office助手大眼Clippy吗?据微软说,他很久以前就已经退休享受他的晚年生活了。
可是最近,在一些TC相关的文章里,大家又把Clippy提出来,说他和他的亲朋好友们很快就要改头换面杀回来了!

为什么大家这么说?

这一切都源于Conversational User Interfaces (CUIs) 的复兴,而其根本原因是因为人们在智能手机上聊天、打字和发邮件的时间越来越多,已经超过人们使用手机总时间的50%。
 
Conversational user interfaces (CUIs) are a spoken or written way of interacting with a device. CUIs aren’t completely new, but they’re becoming smarter, more natural, and — therefore — more useful.
大家通过下面的漫画,再感受一下在CUIs趋势下用户行为的变化:
Cellphones, then and now by Endless Origami

那么,既然如此,为什么不把用户需要的信息植入到这些交际类型的App中呢?实际上,已经有很多交际App正在这么做了,比如Slack,Facebook Messenger,还有我们的微信。

甚至有人认为Chat App将会成为新时代的浏览器取代传统浏览器,而互动性机器人将会成为新时代的“网站” (“No UI is the New UI”)。这似乎有点道理,想想我们如何用微信吧,越来越多的事情可以直接在微信中完成,而不是用浏览器打开某个网站。
与CUIs对应的,是我们现在常规的Graphical User Interfaces (GUIs),而我们现在大多的技术文档写作,也是基于GUIs。

下面是摘抄的一些国外文章讨论CUIs的关键句。大家可以自己思考一下CUIs的趋势对我们技术写作会产生什么影响和要求?期待大家和“TC沪联”分享你的想法。
 
- More than half of the time we spend on our phones is talking, texting or in email.

- Here’s where CUIs come in: since users already spend so much time in apps like Slack, Facebook Messenger, and even plain-old email, why not integrate your app inside these platforms?

- Chat apps will come to be thought of as the new browsers; bots will be the new websites. This is the beginning of a new Internet.

- Messaging has the potential to be the command line for normal humans.

It’s still unclear whether this will lead to content being seen as code, or stored in a semantically rich format and inside a content management system. Whichever way, it’s important to recognize that the conversational language is different from written language. We speak differently from the way we write, and this is reflected in how we use messaging apps and authoring tools. Conversations are typically a one-to-one form of communication.

相关文章:
http://www.cherryleaf.com/blog/2016/03/the-return-of-clippy/
https://medium.com/truth-labs/where-does-conversational-ui-leave-design-7044c395be9f#.8v7h8f1mo
https://medium.com/@saranormous/clippy-s-revenge-39f7387f9aab#.76f8r4ea9
https://medium.com/@tedlivingston/the-future-of-chat-isn-t-ai-b07f65bc252#.l2tnua7uq
https://medium.com/swlh/no-ui-is-the-new-ui-ab3f7ecec6b3#.alged2g78

3
HPE Software 上海招聘资深TW一名
 
HPE 软件部门上海招聘资深TW一名,产品为IT服务管理相关的云产品。工作地点为上海浦东张江地区。具体JD如下,有意者请给TC沪联留言或发送邮件至ShanghaiTC@technicalwriter.cn。

 

  • Degree in English or a scientific field is preferred.

  • Knowledge of and experience in technical writing is required.

  • Strong writing skills, including the ability to write properly constructed and grammatically correct sentences. Use punctuation effectively and proofread documents thoroughly for errors.

  • Ability to simplify technical concepts, information, or processes in written form so that it is comprehensible to a wide audience of readers.

  • Strong organizational skills to identify essential information and decide where it should be included.

  • Strong research skills to seek out the information needed to complete the assigned project.

  • Attention to detail.

  • Experience collaborating with writers, developers, and subject matter experts.
    Passion for providing a great user experience.

  • Familiar with authoring tools, such as Flare.

  • Familiar with version control and build tools, such as GIT.

  • Familiar with software development processes, especially the Agile process.

  • Some knowledge of tools that track requirements and defects, such as ALM (Quality Center).

  • Working knowledge of HTML is preferred.

 

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